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Recording Phone Calls for Third Party Verification

Reduce the cost of your 3rd party verification

Third party verification is mandated by law in certain industries such as utilities or brokerages. It is also used by sales departments in many other industries as a way to prove a verbal contract and thus reduce liability. A Versadial call recorder Performs the same task of verification as the 3rd party method by playing a message over the phone and then recording the response of the customer. The advantage comes in the cost-savings of using a machine to automate the process instead of transferring the call to a third person. Of course, many companies that wish to preserve the more personal nature of using a person to ask for the verification still use a call recorder to record the call because the call recordings provide additional proof and make it faster to find the evidence in the event of a dispute.


How VS Logger Call Recorder Software makes 3rd party verification easy

VS Logger call recording software can be set up to allow an extension receiving a call to play a message and then record the response. VS Logger makes it easy to later find that recording, play it back or export it as an industry-standard WAV file. A custom code can be automatically attached to each recording from your database or sales software. This makes locating the recording from any other software simple and fast.

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Calls where third party verification is used

  1. Electronic check payments taken over the phone
  2. Confirmation of a contract in lieu of a signature
  3. Confirmation of orders for utilities or phone service

Industries that use third party verification

  • Brokerages
  • Credit card companies
  • Sales departments
  • Insurance companies
  • Utility companies
  • Telecom companies
  • Security agencies

More reasons to record calls >>