Industry: Automotive insurance
Main benefit: Improved customer satisfaction
"We have had the system now for 2 months and the level of customer service has already improved. My staff loves it! It is so wonderful to be able to monitor new customer service representatives and know right away how they handle themselves. Training has become so much easier! Long term representatives use it to "tune up" their skills."
Bette P., PRco Inc.
Industry: Security systems
Main benefit: Security
"Absolutely satisfied. Works great, and at a great price: Inexpensive to get started, upgradable, simple to use."
Gary E., Atlantic Protective Services Inc.
Industry: Electronics manufacturing
Main benefit: Easy training
"Versadial has become an important part of our sales training program. We now use recorded sales presentations as part of a weekly contest among our salespeople." Rod S., Veris industries
Industry: Government law enforcement
Main benefit: Liability compliance
"I would highly recommend the product to anyone, especially law enforcement agencies. I have found it has more features that we are using in public safety than any other product I have reviewed." Read the Mississippi Highway Patrol
case study in Telephony World.
Delaine S., Mississippi Highway Patrol.
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